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Certificate II in Workplace Skills

COURSE OVERVIEW

This qualification reflects the role of individuals in a variety of entry-level Business Services job roles. This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work. These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

LOCATION OF COURSE DELIVERY

Melbourne | Sydney

DELIVERY APPROACH AND MODE

20 hours face to face delivery per week (full-time). Lecture & Tutorial, Study Group, Assessment Planning, Practical, and Self Study sessions will be provided.

COURSE DURATION

Up to 28 weeks (including holidays)

DELIVERY AND ASSESSMENT

A variety of methods are incorporated into the course to accommodate different learning styles. These include project work, reports, portfolio development as well as individual presentations.

ENTRY REQUIREMENTS

To enter this qualification, candidates must provide evidence of the following:

> Year 12 or equivalent literacy and numeracy levels

> 18 years of age or over.

> IELTS 4.0 (CEFR B1) equivalent (Intermediate level) English language proficiency is required for International students

COURSE BSB20120 | CRICOS 105544F

Course Structure

To attain a Certificate II in Workplace Skills, competency in the following 10 units must be achieved:

UNIT NO.

UNIT CODE

UNIT NAME

CORE OR ELECTIVE

1
BSBPEF201
Support personal wellbeing in the workplace
2
BSBTEC201
Use Business Software Applications
3
BSBWHS211
Contribute to the health and safety of self and others
4
BSBTWK201
Work effectively with others
5
BSBCMM211
Apply communication skills
6
BSBOPS203
Deliver a service to customers
7
BSBOPS201
Work effectively in business environments
8
BSBSUS211
Participate in sustainable work practices
9
BSBPEF202
Plan and apply time management
10
BSBTEC202
Use digital technologies to communicate in a work environment

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