This course provides you with current and relevant skills preparing you for employment in the Hospitality Industry. Employment in any bar, pub, club, restaurant or café, events and retail outlet in Victoria that is licensed to serve alcohol will require you to attain Responsible Service of Alcohol (RSA)
You will gain skills and knowledge needed to contribute to a safe and enjoyable environment in licensed premises, practice strategies for responsible service, harm minimisation and duty of care. You will also understand your legal responsibilities in relation to responsible service, minors, packaged liquor, functions and dealing with difficult patrons.
This course is delivered at Lonsdale Institute’s Melbourne campus, Level 4, 505 Little Collins St, Melbourne.
This course can also be delivered in a workplace for group bookings.
One 5-hour session face to face.
WHAT TO BRING WITH YOU
Photo identification: Current Drivers Licence, Passport, Proof of Age card or Keypass Pen and notepad.
DELIVERY AND ASSESMENT
Assessment will be comprised of written and multiple-choice questions, practical demonstration and active participation.
On completion you will receive the RSA certificate approved by the Chairperson of the Victorian Commission for Gambling and Liquor Regulation (VCGLR), valid for three years. From July 1st 2021, the only recognised RSA course in Victoria will be the nationally accredited RSA training course SITHFAB002 - Provide Responsible Service of Alcohol.
Should you require a statement of attainment you will need to provide or create a USI prior to commencement of your course.
Students must be 18 years of age or over and have a good understanding of written and spoken English.
There are currently no available openings for this course.
Please note that due to the small number of participants in our classes, we are unable to offer refunds to learners who change their mind after purchasing a course or who do not attend the course on the day it is being held.
Change of Course Dates
Should you wish to change your course date then please email firstname.lastname@example.org within 48 hours of the advertised course start time. Once received, we will do our best to move your booking to the next available date. However, please note that if a request is received via email within 48 hours of the advertised courses start time, we will be unable to accommodate your request.